10-07-2023 01:38
10-07-2023 01:38
I can no longer see my app’s battery status on the new app. I’ve actually run out of battery and it didn’t track my sleep. Where do I see the level of charge on the new app?
10-08-2023 07:02
10-08-2023 07:02
Hello @Immapix and welcome to the Community. I don't know why Fitbit did this, but it removed the battery percentage status on the app. Most Fitbits show the battery percentage on the device, with the exception of the Alta/Alta HR. You can enable battery status in the Fitbit app and see it when you navigate through your screens. Alta HR manual Unfortunately, the Alta HR doesn't give you a percent, just a generic battery image.
The Alta HR is an older device. You just don't get the same battery life from an older battery. Since you can't wear an Alta HR in the shower, I recommend charging it every day while you shower. I think this will help you until Fitbit fixes the app.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-08-2023 09:32
10-08-2023 09:32