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Cannot set up on my phone

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‎05-13-2020 16:10 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎05-13-2020 16:10 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

I downloaded the app and started the setup process.  I got to the screen where it asked for my name, email and password.  Nothing worked, so I went online and set up an account there.  Now when I try to set up on my phone, I get an error message telling me the email address is already taken.  Help!

 

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‎05-13-2020 16:12

‎05-13-2020 16:12

I rebooted the phone and my PC.  I was able to access on my phone now.  Thanks

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