05-02-2022 04:00
05-02-2022 04:00
Hi 🙂
When I decide to sync a replacement device, will my history transfer to the new device? I have a new device but I have not yet added it because of this issue.
Please help.
Thanks,
Pam
Answered! Go to the Best Answer.
05-02-2022 04:59
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-02-2022 04:59
@Goodie2Shoes2 Your data syncs to your account when you sync your device. Just sync your current device before setting up your new device.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer05-02-2022 04:59
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-02-2022 04:59
@Goodie2Shoes2 Your data syncs to your account when you sync your device. Just sync your current device before setting up your new device.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer05-04-2022 15:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-04-2022 15:23
The only data on your current device is what was recorded since your last sync.
Simply keep the same fitbit account and add a new device.
Best Answer05-05-2022 05:46
05-05-2022 05:46
Thank you. Your answer worked for me.
Pam