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Dead Fitbit Alta

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hello everyone!

 

Is there a chance to revive my Fitbit Alta. it's dead. no response when I tapped it. I tried every suggestion here. I cleaned it, brush it, charged it the whole day, charged it the whole night, charged it for 30 minutes, charged it for two hours. charged it on mount wall, charged it on computer. reset it. watched how to reset it. no logo, no vibration, nothing at all. 

 

I hope there's a solution. I think it is completely dead. 

 

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4 REPLIES 4

I just bought mine a few hours ago. Got enough time to kind of sync the 1st step and now won’t even charge!! Could it be the cable?

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you can go to the support page.

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Did you solve your problem?? Coz i have the same i tried everything but my fitbit  not responding😢

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Unfortunately nothing was solve so I had to buy another one 😞

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