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Device not working

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‎01-04-2020 02:23 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-04-2020 02:23 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

Hiii this is shivraj and i one fitbit Alta it's not getting change

 

Moderator edit: Subject for clarity 

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‎01-05-2020 10:55 - last edited on ‎06-09-2023 08:45 by Fitbit Moderator

‎01-05-2020 10:55 - last edited on ‎06-09-2023 08:45 by Fitbit Moderator

Hi @Ksfit7, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared in your post. First, can you please let me know if the heart rate sensors of your device are still flashing? Also, if you haven't already done so, I recommend you to check our help article: Why don't I see my heart rate on my Fitbit device? and let me know how it goes. 

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