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Device slowly charging - How to change time format

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‎02-25-2020 01:21 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

‎02-25-2020 01:21 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

My fitbit alta only has charged to 85% been charging all night..is this normal..

And can you change time to 24 hours..

 

Moderator edit: Subject for clarity 

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‎02-25-2020 01:38

‎02-25-2020 01:38

You can choose between 12 and 24 hour clocks in your profile settings at https://www.fitbit.com/settings/profile

 

Once changed and saved, the next time you sync your fitbit will be updated.

 

Your charging issue doesn't sound right at all. I wonder if letting it fully discharge then fully charge it again will help. Fitbits troubleshooting guide doesn't mention this particular issue: Help article: Why isn't my Fitbit device's battery charging?

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1 REPLY 1

‎02-25-2020 01:38

‎02-25-2020 01:38

You can choose between 12 and 24 hour clocks in your profile settings at https://www.fitbit.com/settings/profile

 

Once changed and saved, the next time you sync your fitbit will be updated.

 

Your charging issue doesn't sound right at all. I wonder if letting it fully discharge then fully charge it again will help. Fitbits troubleshooting guide doesn't mention this particular issue: Help article: Why isn't my Fitbit device's battery charging?

Best Answer