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Exclamation point in battery

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‎07-19-2020 06:17 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

‎07-19-2020 06:17 - last edited on ‎08-20-2020 17:41 by Fitbit Moderator

My Alta got hot and was not turning on. I plugged it in and now the exclamation point is in the battery and it won’t reset after multiple attempts. Any ideas?

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‎07-26-2020 11:56

‎07-26-2020 11:56

Did you Alta get hot from sitting in the hot car, or while on the charger charging.

If it got hot while charging, it may be cooked and dead.

If it got hot while in the car, simply let it cool down

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