Finding a charger

[TickoRC]

Hello

My kids got these fitbits last year but the chargers broke. We're trying to find the proper charger to replace it. We believe they're Fitbit Alta hrs. Could someone confirm for me to prevent from ordering the wrong one?

Thanks!

[DramaQueenDiva]

Hi @TickoRC,

Can you send a picture of your child's devices, specifically the charging ports?  Those would really help us answer your questions.

[TickoRC]

Having difficulties uploading the picture. Has 3 prongs on the back under the hr sensor.

[SunsetRunner]

Does it look like this @TickoRC ?

 

[TickoRC]

It does.

[SunsetRunner · Accepted solution]

This is an Alta HR @TickoRC 😉 You can find the charger here: https://www.fitbit.com/shop/accessories/altahr-charging-cable