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Fitbit Alta subtracted steps

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‎01-13-2020 11:25 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-13-2020 11:25 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

I took a 40 minute walk this am and my steps calculated to just under 4,000.  When I returned I noticed that activity showed none.  I went to manually input my walk (the info was already there).  Once I did it removed 1,000 steps and  showed activity time as only 10 minutes.  I have reset it but it still shows only 10 minutes of activity and 2800 steps.  How to I get back to my original steps?

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‎01-13-2020 11:42

‎01-13-2020 11:42

Update:  I reset and deleted the manual exercise.  My steps were restored but it still shows 0 days of exercise for this week.  It was a 40 minute walk (continuous) so shouldn't this be counted as 1 day?

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