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Fitbit alta troubleshooting

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‎04-28-2021 03:35

‎04-28-2021 03:35

Alta stops working every time and starts when I plug it in charger and it glitches after charge showing this that it's still charging.

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‎05-03-2021 02:40

‎05-03-2021 02:40

Hi @Chanadaal It sounds as if it is dying. Try restarting it several times and see if that helps

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-04-2021 08:38

In response to NellyG

‎05-04-2021 08:38

Yes I did this a long time ago nothing happend😕😭😭😭

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‎05-05-2021 18:56

‎05-05-2021 18:56

I had the same problem and connected my Alta Fitbit to my computer and pressed the reset button on the Fitbit cord, holding it for 15 seconds.  Hope this helps.  

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