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My Fitbit doesn't work

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‎05-04-2021 21:51

‎05-04-2021 21:51

My Fitbit Alta has been shutting off for no reason and now it won't turn on at all even if I connect the charger. 

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‎05-05-2021 18:55

‎05-05-2021 18:55

I had the same problem and connected my Alta Fitbit to my computer and pressed the reset button on the Fitbit cord, holding it for 15 seconds.  Hope this helps.  

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