help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit alta

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-02-2021 16:48

‎07-02-2021 16:48

I have an Alta, haven't used for awhile.  Lost charger.  Bought one on Amazon.  It only has two prongs.  My alta has 3 sites.

Best Answer
Labels:
1 REPLY 1

‎07-02-2021 17:50

‎07-02-2021 17:50

Hi @Jbroeder  does the charger have the restart button on it? If not, you might want to return it. The charger does have two prongs, but there are three dots on the actual device - but it works. Without the button on the charger, you'll not be able to restart it, which is important as many glitches are fixed using it.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes