10-20-2019 15:09 - last edited on 08-20-2020 18:17 by MatthewFitbit
10-20-2019 15:09 - last edited on 08-20-2020 18:17 by MatthewFitbit
My fit bit will turn one when plugged in. But once I take if off I completely dies and I can’t turn it on. What school I do?
Answered! Go to the Best Answer.
10-20-2019 16:42
10-20-2019 16:42
Hello and welcome to the Fitbit Community @JessicaGuy
I understand your having trouble with your Alta. Let’s try restarting your Fitbit tracker and see if that doesn’t wake it up and get you back in the game.
Here’s how:
😃 Please let me know if this provides you the best answer to your Alta Charging issue. Keep me posted
10-20-2019 16:42
10-20-2019 16:42
Hello and welcome to the Fitbit Community @JessicaGuy
I understand your having trouble with your Alta. Let’s try restarting your Fitbit tracker and see if that doesn’t wake it up and get you back in the game.
Here’s how:
😃 Please let me know if this provides you the best answer to your Alta Charging issue. Keep me posted
10-21-2019 11:56
10-21-2019 11:56
Hello again @JessicaGuy
I wanted to get back in touch with you to see if my suggestion did indeed help resolve your issue with your Alta. If I did indeed help resolve your issue would you please tap the “best answer” box just below my original post with my suggestion? Doing so really helps other individuals like yourself coming to the community find answers to questions similar to your own. I’d really appreciate it. Thanks! 😃
01-04-2020 06:26
01-04-2020 06:26
Followed steps and Fitbit showed date and steps (0), but as soon as it is unplugged from charger there is nothing - not responding to tapping screen, not pairing with iphone. Have done lots of walking and none of it is showing anywhere!!! Have you any other suggestions?