help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fully charge but won't start

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-05-2020 16:51 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-05-2020 16:51 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

Fully charge and on for few hours battery level showing 90% and the display just goes off.   Trying restart by pressing the button 3 times within 4 seconds and nothing 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎01-05-2020 21:15

‎01-05-2020 21:15

Hi @Harveychow I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎01-05-2020 21:55

In response to NellyG

‎01-05-2020 21:55

Thank you.  It just give me a black blank screen 

Best Answer
0 Votes

‎01-06-2020 17:46 - last edited on ‎06-09-2023 08:43 by Fitbit Moderator

In response to Harveychow

‎01-06-2020 17:46 - last edited on ‎06-09-2023 08:43 by Fitbit Moderator

Hi @NellyG , thank you for your help and for informing us about this thread!

@Harveychow , a warm welcome to the Community! Thank you for  sharing your experience and for trying to solve the situation by yourself! 

I've contacted Support in your behalf. They will be contacting you via Email very soon. 

Please keep us posted. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes