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How to add 2 steps

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‎04-09-2020 06:36 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

‎04-09-2020 06:36 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

I have managed to take 10k steps every day for 2 years now. Last Tuesday I took final steps to get my daily goal before midnight and my Alta signaled it. I checked my wrist and it said 10001 steps.

 

However, next day I checked the App and for some reason it said that I had only 9999 steps that day. That's very annoying as I have been so stubborn to register 10k for 2 years.

 

Is there anyways to edit my data to add those 2 steps to total steps at 6th of April. This is of course a trivial problem but very annoying as I've been so strict in recording my goal.

 

Moderator edit: Subject for clarity 

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‎05-13-2020 17:56

‎05-13-2020 17:56

Hi @Ferrumthorax, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared, I understand how frustrating this matter can be for you. If you would like to add the 2 steps missing, please check the information that's specified on: How do I add, edit, or delete Fitbit data and activities? and let me know how it goes.

 

I'll be around if you have any additional questions.

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