02-02-2020
12:23
- last edited on
08-20-2020
17:50
by
MatthewFitbit
02-02-2020
12:23
- last edited on
08-20-2020
17:50
by
MatthewFitbit
I cannot reset my Alta and want to wipe my data
Moderator edit: Subject for clarity
Answered! Go to the Best Answer.
02-02-2020 13:24
02-02-2020 13:24
Hi @fronaalta remove it form your account and the new owner will set up using their own email address, which is their Fitbit account. Your personal information can't be accessed without your email address and password. The Alta will start from scratch for the new owner.
02-02-2020 13:24
02-02-2020 13:24
Hi @fronaalta remove it form your account and the new owner will set up using their own email address, which is their Fitbit account. Your personal information can't be accessed without your email address and password. The Alta will start from scratch for the new owner.