help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I think my Alta HR has died - help

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-27-2022 01:10

‎11-27-2022 01:10

My Alta HR, which is 3 or 4 years old (pre-pandemic vintage in any case), started buzzing non-stop in the middle of the night. I connected it to the cable and tried a restart.

It did restart, but then immediately begins buzzing again, and the screen displays an empty battery symbol with an exclamation point within it.

 

From what I've read here on the forums, I think this might mean my Alta is at end-of-life. Am I correct in thinking that?

 

Also, what device is the best  replacement, since I know they've discontinued the Alta? I don't like big clunky things on my wrist, and I really like how easy the Alta was to use. Suggestions? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-27-2022 12:46

‎11-27-2022 12:46

@BuzzingAlta I think you're correct that your Alta HR is at the end of its life. Mine did the same thing in the end. Yours picked a good time to do this, because you'll be able to take advantage of the Black Friday sales.

 

You may want to consider the Inspire 3. It is currently on sale for $70. It's a small device, like the Alta, but it has a lot more features. It also has a color display that is bright enough to read outdoors in direct sunlight. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 3, Inspire 3, Sense | Android

Best Answer