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Manual activity tracking not syncing with challenges

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‎06-26-2019 21:24 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

‎06-26-2019 21:24 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

When I log manually a hike or walk with activity tracker it adds steps to my fit bit and to my dashboard but does not in any challenges I am in...is this normal?

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‎06-27-2019 00:14

‎06-27-2019 00:14

Yes, that's normal. Manually logged steps (or steps synced from another app) do not count towards challenges, badges, or the total steps on your friends list.

 

I guess this is to stop anyone who tries to cheat but unfortunately it also affects those of us who manually log because we forget to wear our fitbit.

 

Is there a reason why you are manually logging?

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‎02-08-2020 22:07

In response to SteveH

‎02-08-2020 22:07

Sorry...yes i manually log as it is swimming and i do not wear in the water

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