help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Multiple HRs

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-08-2020 20:54 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

‎01-08-2020 20:54 - last edited on ‎08-20-2020 20:01 by Fitbit Moderator

Why is it that we can't have more than 1 Alta HR at a time synced? I have 2 and sometimes forget that I have to

re add the one I'm wearing. So then I lose all the activity for my day.  Does anyone else have this issue? How can we fix it?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-09-2020 02:51

‎01-09-2020 02:51

There doesn't seem to be a way round this restriction. The help file that covers this ( https://help.fitbit.com/articles/en_US/Help_article/1715/ ) doesn't explain why the restriction is there

Best Answer
0 Votes