08-05-2020
10:56
- last edited on
08-20-2020
19:01
by
MatthewFitbit
08-05-2020
10:56
- last edited on
08-20-2020
19:01
by
MatthewFitbit
I wish to keep my old alpha HR as a back up due to cracked screen.
Can I get the new one to keep the old data. Do I wait until the battery goes flat or turn off if I can work out how?
How do I get it to track via GPS or does this Fitbit not do it???
Thank you
08-05-2020 10:52
08-05-2020 10:52
Can the Alpha HR track GPS
08-05-2020 11:03
08-05-2020 11:03
Hi, @NessieLR! Unfortunately, the Alta HR does not have any GPS connectivity.
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08-05-2020 11:06
08-05-2020 11:06
Hi, @NessieLR! With some trackers (e.g., your Alta HR and pretty much any other model) you can have multiple trackers of different types on the account, but if you get another Alta HR, you will have to replace your current tracker. You can always add it back in later, if you want. Your data stay with the account, not with the tracker, so as long as you keep your same account and don't create a new one, you will be keeping your data. There is no way to turn off the Alta HR, if you don't want to keep it charged, you can just let the battery go flat.
MakMak | Community Council
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08-05-2020 13:10
08-05-2020 13:10