Pulsation not working

[SunsetRunner]

I cannot register my pulsations and my punctual of y dream

[SunsetRunner]

@SunsetRunner - by “pulsation,” do you mean heart rate?  If yes, please make sure you are wearing it properly on your wrist. You may also want to make sure you are cleaning your Alta HR properly. Tap here for tips. 

[SunsetRunner]

It is not working. You say that i clean. I clean with cotton 

How i can reboot?

Thanks 

[SunsetRunner]

Besides it is not working the punctuation of dream 

[SunsetRunner]

Hi @SunsetRunner - here are the instructions for restarting your device. Hope it helps. 

Instructions are from the Fitbit Help page.