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Receiving calendar notifications every 2 mins

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‎01-30-2020 06:24 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎01-30-2020 06:24 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

I am getting calendar alerts every 2 mins and I also get alerts for things set up in the past. So annoying. Anybody else?

 

Moderator edit: Subject for clarity 

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‎01-31-2020 13:59

‎01-31-2020 13:59

Hi @BestNana58, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know which mobile device are you using with your Alta HR? When was the first time you experienced this and how many times since then? If you haven't already done so, I recommend you to try the troubleshooting steps that are specified on this help article and let me know if the issue persists.

 

If you continue experiencing this situation, please re-setup the notifications feature.

 

Let me know if you have any additional questions.

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‎01-31-2020 14:42

In response to RicardoFitbit

‎01-31-2020 14:42

I have an iPhone SE. I have always used this phone with my Alta HR Fitbit. This isn’t the first time I have complained about the same thing and y’all did something to fix it. I wasn’t the only one having these issues. For example all last nite my Fitbit would remind me every two minutes to take medicine. I had deleted all alerts but it was still reminding me!!

Sent from my iPhone
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