06-29-2020
13:45
- last edited on
08-20-2020
19:01
by
MatthewFitbit
06-29-2020
13:45
- last edited on
08-20-2020
19:01
by
MatthewFitbit
Since the recent update my steps aren't syncing... Not even recording but let's me know I have done 10000 steps... Also not telling me I am getting texts or calls since update.. and it isn't tracking my sleep accurately.
Why?
Hello @D325 may I ask what type of phone you have?
You mention an update?
Was this an update to your Alta HR?
Or was it an update to the Fitbit app or the phone?
Best AnswerI've had issues the last 4 days with my Alta HR with my burnt calories count coming in at 4000 a day...says I worked out for 12 hours, but I took a 3 hour nap. At night I'll sleep 7 hour but it record's 4 1/2. My heart rate is off the charts. You would think I should have had a heart attack.