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Serial number/Product ID

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‎02-28-2018 20:11 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

‎02-28-2018 20:11 - last edited on ‎08-20-2020 20:08 by Fitbit Moderator

I no longer have my Fitbit box and I need my serial number/product ID. Where else can I find the information needed without the original box? 

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‎02-28-2018 20:23

‎02-28-2018 20:23

Contact Support they can look into your account
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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‎01-22-2020 11:28

In response to WendyB

‎01-22-2020 11:28

They said they couldn't help.  They sadi you have to have the original box

'

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