help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-23-2021 04:01

‎03-23-2021 04:01

Screenshot_20210323-064956.png

 the app isn't showing my sleep. I know it connected to my alta hr, it has correct steps and heart rate. I tried several times turning app off and on, dragging screen down to sync. Sleep is not syncing.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-14-2021 08:02

‎04-14-2021 08:02

Same for me. Yesterday, opening the sleep page was very slow, and I reset the app several times. Today, the app says it has fully synced and my steps update, but not my sleep. Is there a fix for this?

Best Answer
0 Votes