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Steps while sleeping

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‎03-07-2020 11:01 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎03-07-2020 11:01 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

I can’t figure out why I am waking up to thousands of steps already for the day. It’s logging activity at midnight for no reason and I wear my Fitbit to sleep to track my sleep so I know it’s not vibration from a fan or anything like that. 

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‎03-08-2020 12:31

‎03-08-2020 12:31

Hi @TiffTaylor, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for the details that were shared with me, seems odd that your Alta HR is tracking steps when you're asleep. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Which mobile device are you using to sync your Fitbit? In the meantime I receive your answers, please restart your device and let me know if the issue persists.

 

Keep me posted and let me know if you have any additional questions.

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