help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stopped today

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-28-2021 05:41

‎05-28-2021 05:41

Hello! I went to put on my Fitbit today- same thing- not working! It does not charge either. What to do???

 

Best Answer
Labels:
0 Votes
5 REPLIES 5

‎06-02-2021 07:45

‎06-02-2021 07:45

Hi @suka Try restarting your Alta HR a couple of times. If that doesn't fix it then sadly it has died.

Restart your Tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎06-02-2021 17:34

‎06-02-2021 17:34

Mine too. Did yours start working again?

Best Answer
0 Votes

‎06-02-2021 17:35

In response to NellyG

‎06-02-2021 17:35

How do you restart it? I’ve tried to figure that out forever 

Best Answer
0 Votes

‎06-02-2021 18:00

In response to Jules211

‎06-02-2021 18:00

Yes, Its working now!

Best Answer
0 Votes

‎06-12-2021 10:35

‎06-12-2021 10:35

Mine too , but also can't reset password and login anymore?  Very confusing and disappointing 😰

Best Answer