help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing accuracy issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2020 06:47 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

‎02-27-2020 06:47 - last edited on ‎08-20-2020 19:45 by Fitbit Moderator

Data to app not syncing info correctly been like this for a couple days now.

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-28-2020 16:08

‎02-28-2020 16:08

Hi @Awalter, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for your post. To better assist you with this, can you please expand a little bit more on this? What do you mean when you say that the data is not syncing accurately? Which stats are affected? When was the first time you experienced this issue and how many times since then? Which mobile device? More information will be appreciated so we can move forward.

 

I'll be waiting for your reply, let me know if you have any additional questions. 

Best Answer
0 Votes