Time on Alta HR is different

[SunsetRunner]

Last night the clocks went back one hour, this automatically changed on my Fitbit watch but the app is still in the old time - the app doesn’t seem to have synced the correct time from the watch.

Any suggestions on how to fix this please? 

Moderator Edit: Clarified subject

[joe3175]

Under settings on the fitbit app, go to advanced settings and make sure you have automatic time zone turned on. This should fix your problem as time is set by your network provider.

[SunsetRunner]

Thanks so much for the reply! It actually ended up just fixing itself
overnight so I’m sorted now. Thanks again 😊

[WilsonFitbit]

Hello @SunsetRunner Welcome to the Community Forums! @joe3175 Thank you so much for the input! 

@SunsetRunner I am glad to know that everything is sorted. 

Keep me posted if you have any questions. 

[WildOlive]

I did this and everything is set correctly there. Still, it will not update date/time. Any other ideas?

[SunsetRunner]

I had to wait about 24 hours and the watch seemed to just automatically
sync then.

[WilsonFitbit]

Hello @WildOlive Welcome to the Community Forums! Thanks for the Input @SunsetRunner 

@WildOlive I was informed by our Support Team that you got in contact with them and they have provided assistance. I recommend updating the case that was provided if you have any additional questions or if you require further assistance. 

Have a great day!