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Unable to change time

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‎04-05-2020 21:12 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

‎04-05-2020 21:12 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

I can't change the time on my Alta.  I am logged into my PC and have changed to Vancouver BC but it will not update.

 

Moderator edit: Subject for clarity 

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‎04-19-2020 17:33

‎04-19-2020 17:33

Hello @SunsetRunner, welcome to the Community Forums! Sorry for the delayed reply.

 

Thanks for bringing this to our attention and for trying some steps before posting over here. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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