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Unresponsive device

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‎04-10-2020 21:07 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

‎04-10-2020 21:07 - last edited on ‎08-20-2020 17:50 by Fitbit Moderator

Problem solved. 

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‎04-19-2020 17:19

‎04-19-2020 17:19

Hello there @SunsetRunner, welcome to the Community Forums! Sorry for the delay in responding your post.

 

 Thanks for bringing this to my attention and for troubleshooting your device before posting. I'd like to share with you that our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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