fitbit alta burn

[StaceyMac]

I have a burn on my wrist where the alta battery outlet would have sat.  I woke up with it sunday morning after sleeping with my alta on.  I have taken pictures but not sure how to add them to this site

Has this happened to anyone else?

[kawaiiko]

This happens to me when I don't let my wrist breathe.  Make sure you wipe it and switch wrists once in a while.  I usually switch to my dominant hand when i'm home (since i don't get a lot of steps in the house).  I find that if I get moisture beneathe my fitbit and do not wipe it off, the next day I have redness on my wrist.  

I suggest cleaning it and switching wrists for a a day or two so your wrist can breathe and heal then going back to your regular routine.  

Here is a link to the wear and care manual for fitbit:

https://www.fitbit.com/product-care

Hope this helps!  Let us know how this works out for you.  

[Burnedonce2much]

I just experienced a burn today from the charging port. And yes, I do clean the bands and it’s not a rash. The port should not have any skin contact....period!!!

[Teairrabeavers]

It just haooened to me recently as well, and now my alta won't charge at all. I've always kept it clean, too 

[Pcpattea]

This happened to me as well. I take mine off every once in a while and keep it clean. I also have a picture of my wrist. Fairly painful too 😞