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weight shown incorrectly in app

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‎05-04-2020 02:11 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

‎05-04-2020 02:11 - last edited on ‎08-20-2020 19:19 by Fitbit Moderator

Hi,

 

I have a withings scale hooked up with my fitbit app on iPhone XR via IFTTT. IFTTT is correct passing on the measurements in KG...

123mdv_0-1588583124045.png

... but it's incorrectly displaying pounds (lbs) as kilos (Kgs) in the app...

 

IMG_2809.jpg

 

It was last displayed correctly on 1st April and started going wrong on 4 April. I have deleted and reinstalled the Fitbit app, but it didn't help. Pls advise. 

 

Thanks,

Maarten

 

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‎05-04-2020 23:09

‎05-04-2020 23:09

Are there settings in your scale to change it to show primarily kilograms? It seems like the fitbit app isn't recognising the difference in units and instead taking the primary units (pounds) from the scales as the primary units the fitbit app is set to (kilograms).

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