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whats wrong

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‎12-16-2019 11:02 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

‎12-16-2019 11:02 - last edited on ‎08-20-2020 18:17 by Fitbit Moderator

my Fitbit Alta turns on when its plugged in but once it's unplugged once the screen shuts off it won't turn back on and on the app it justs says syncing. does anyone know how to fix this problem???

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‎12-16-2019 20:32

‎12-16-2019 20:32

Sounds like its dead. I would contact support. Use the help link at the top of the forum

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Wendy | CA | Moto G6 Android

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