why my fitbit cannot on

[azaziz]

why my fitbit alta hr cannot on,just appear www.fitbit .com/setup

[WendyB · Accepted solution]

Welcome to the forums!

I'm not understanding your question. But it does not sound like it is set up

To download software or App

Set it up

Keep us posted!

[thiphasone]

I have the same problem.

After connecting my alta hr with charger, just this message" www.fitbit .com/setup" appeared for a while and then disappeared. 5hours passed I checked my alta hr and I saw the same message.

Please helps.

[Rich_Laue]

@thiphasone please see @WendyB,'s post above and add your tracker to your Fitbit account.