403 Forbidden msg when trying to log in to the Android Fitbit app

[ExtrovertedGeek]

Yesterday I couldn't sync on the Android app. Today I was presented with a login screen. I select login and get a 403 Forbidden error. I have the latest fitbit app and am on Android 14. I tried to delete and reinstall the fitbit app and I got the same problem. I've already stopped using fitbit to log foods because the Android app is unweildly now that I can't use the website for that. Now fitbit is completely unusable and I regret ever buying a fitbit as it's one problem after another.

[ManuFitbit · Accepted solution]

Welcome to the forums @ExtrovertedGeek. 

Thank you for providing the details regarding this difficulty experienced with your Fitbit app. Sorry to know about the inconvenience that you are facing with. 

Please, in your phone go to Settings > Apps > Fitbit > Storage & Cache > Clear Cache & Storage > Force stop > Uninstal > Restart your Phone & Reload the Fitbit app.

[ExtrovertedGeek]

Thank you, that worked.

[ExtrovertedGeek]

Thank you, that worked.

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Warm regards,
Dianna