10-19-2024 09:16
10-19-2024 09:16
Yesterday I couldn't sync on the Android app. Today I was presented with a login screen. I select login and get a 403 Forbidden error. I have the latest fitbit app and am on Android 14. I tried to delete and reinstall the fitbit app and I got the same problem. I've already stopped using fitbit to log foods because the Android app is unweildly now that I can't use the website for that. Now fitbit is completely unusable and I regret ever buying a fitbit as it's one problem after another.
Answered! Go to the Best Answer.
10-19-2024 13:06
10-19-2024 13:06
Welcome to the forums @ExtrovertedGeek.
Thank you for providing the details regarding this difficulty experienced with your Fitbit app. Sorry to know about the inconvenience that you are facing with.
Please, in your phone go to Settings > Apps > Fitbit > Storage & Cache > Clear Cache & Storage > Force stop > Uninstal > Restart your Phone & Reload the Fitbit app.
10-19-2024 13:06
10-19-2024 13:06
Welcome to the forums @ExtrovertedGeek.
Thank you for providing the details regarding this difficulty experienced with your Fitbit app. Sorry to know about the inconvenience that you are facing with.
Please, in your phone go to Settings > Apps > Fitbit > Storage & Cache > Clear Cache & Storage > Force stop > Uninstal > Restart your Phone & Reload the Fitbit app.
10-19-2024 14:09
10-19-2024 14:09
Thank you, that worked.
10-19-2024 15:20
10-19-2024 15:20