Active goal day challenge not showing in Android App.

[Bigvint]

Yesterday I noticed my active Goal Day Challenges are not showing up in my android Fitbit App. The only time I can view the active challenge, is when I receive a notification. My Fitbit App version is 2.41 (2183087). That is the latest version in the Google Apps Store. I tried Uninstaller, and reinstalling the app. I also restarted the phone.  Problem still exists.

[scaler123]

I'm seeing the same thing.  Additionally, I see it on my windows 10 PC as well, so I don't think it's an android only problem.

[Bigvint]

I called customer support.  They reset my account, and that fixed my problem. The phone call took less than 10 minutes.  Good to go!  🖒


Sent from my Verizon, Samsung Galaxy smartphone

[scaler123]

Just to close the loop, mine is fixed now too.  Not sure if it was my account or a bigger issue, but I'm happy.