Adding charge 3 to my account on android fire

[Ann19]

I am trying to add a charge 3 to my existing account that I have a charge 2 on but it will not accept the charge 3

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @Ann19.

Thanks for sharing your experience on the matter.

This might be happening because the Fire devices are not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps with the setup.

If none of the above works, you could try to use a computer or another mobile device to try and sync your Fitbit to your account. Click here to get instructions on how to sync with other devices.

Let me know if you have any further questions.