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Alarm notifications turning off- Charge 2

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‎11-13-2018 03:10 - edited ‎11-13-2018 03:10

‎11-13-2018 03:10 - edited ‎11-13-2018 03:10

In the past week, when my alarm goes off, and I turn it off, it will actually disable the alarm.  I have to turn it back on myself or it won't go off the next day.  This has never happened before.  It used to be my alarm would go off, I would turn it off, and it would stay set for the next day.  Is there an issue with the alarm function at the moment or is there something I can do to fix this?  Thanks.

Best Answer
3 REPLIES 3

‎11-14-2018 08:03

‎11-14-2018 08:03

@looster A warm welcome to our Community! Sorry to hear that your alarms aren't working as they should. This isn't normal. Try deleting all your alarms, sync your tracker and set them up again. Remember to enable the repeat option and the days you wish them for and sync your tracker again.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎11-15-2018 08:53

In response to AlvaroFitbit

‎11-15-2018 08:53

Okay.  I will give this a try as it's continuing to happen.  I tap it once to turn it off, and that disables it completely.  

 

Thanks.

Best Answer

‎12-04-2018 09:42 - last edited on ‎01-28-2025 08:37 by Fitbit Moderator

In response to looster

‎12-04-2018 09:42 - last edited on ‎01-28-2025 08:37 by Fitbit Moderator

@looster I was wondering of tried the suggestions in my previous post? I am curious as this isn't a common issue so I wanted to know if this worked for you.

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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