help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All day sync not available anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-21-2020 11:41 - last edited on ‎10-21-2020 17:32 by Fitbit Moderator

‎10-21-2020 11:41 - last edited on ‎10-21-2020 17:32 by Fitbit Moderator

Recently my Flex 2 charge barely lasts 48 hours. Can't find the ALL DAY SYNC toggle for Android. What happened? 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
6 REPLIES 6

‎10-21-2020 13:32

‎10-21-2020 13:32

I believe Fitbit removed the option and made the units all day sync to address a lot of sync issues.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎10-21-2020 13:39

In response to wtksk8r

‎10-21-2020 13:39

While I see it removed from the Android app, it does remain on the WIndows
app, where I can turn it off. Will check battery life now.


--
itjerk.com | www.strawberrybricks.com |
twitter: @strawberrybrick
Best Answer
0 Votes

‎10-21-2020 17:32 - last edited on ‎08-25-2025 08:39 by Fitbit Moderator

In response to Chas.snider

‎10-21-2020 17:32 - last edited on ‎08-25-2025 08:39 by Fitbit Moderator

Hi @Chas.snider, welcome to the Community Forums!

Thanks for bringing this to our attention. Just as @wtksk8r mentioned, we removed the option to turn off all-day sync from the Fitbit app to improve your experience with notifications, syncing, and firmware updates. When your phone is near your Fitbit device with Bluetooth turned on, it periodically syncs with the Fitbit app to update your stats and download available firmware updates. More frequent syncing rarely, if ever, noticeably decreases your device’s battery life. To learn more about what factors affect battery life, see Can I extend my Fitbit device's battery life? 

Let me know if you have any additional questions.

Best Answer
0 Votes

‎10-22-2020 01:08

In response to RicardoFitbit

‎10-22-2020 01:08

My Android does not sync outside of manual since ya'll changed things.
Best Answer

‎10-25-2020 07:35

In response to Shphillips75

‎10-25-2020 07:35

@Shphillips75 make sure that power management for the Fitbit app has been disabled. 

Best Answer
0 Votes

‎10-25-2020 20:11

In response to Rich_Laue

‎10-25-2020 20:11

It stop for the umpteenth time since September syncing at all manual or otherwise. Yes I've done everything numerous times that ya'll have said. Nothing works longer than an hour or so and my device always goes to "wifi off" by 2hours max. 

Best Answer