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Alta HR with no date

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‎03-21-2018 13:46 - last edited on ‎03-24-2018 09:47 by Fitbit Moderator

‎03-21-2018 13:46 - last edited on ‎03-24-2018 09:47 by Fitbit Moderator

As of March 14, 2018 the date no longer  shows therefore the exercise activity does not sync. I've reset and unpaired nothing works to get the month and date to show again!

 

 

Moderator edit: updated subject for clarity  and format.

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‎03-24-2018 08:43 - edited ‎03-24-2018 08:45

‎03-24-2018 08:43 - edited ‎03-24-2018 08:45

Hi there, the first steps is to make sure the tracker is paired correctly to the Fitbit Dashboard. If it does, it might be an issue at the moment to sync; which for the scenario, the following post will offer some extra help: Having trouble syncing? (here's how to fix this).

 

However I'm wondering where is not showing the date? Is it in the tracker or in the main Dashboard?

 

See you around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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