04-18-2017 23:53
04-18-2017 23:53
I have just changed my phone and I cant get notifications to work properly, the test works and texts work and I do some times get calls but it always says unknown, I have tried restarting Alta on charge doing the three button press no change, my Bluetooth is on and it sync often, location is turned on, I just don't know what to do now any ideas please
04-18-2017 23:58
04-18-2017 23:58
Welcome to the forums!
On the phone click on the device then click on notifications then Enable
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
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04-19-2017 00:08
04-19-2017 00:08
Thanks but I have already done that it is on
04-19-2017 00:56
04-19-2017 00:56
I have just done it after looking at lots off different posts in the end I Refresh Notifications and it is working again. I found this in the troubleshooting under My tracker isn't receiving notifications from my Android mobile device. hope is helps anyone with the same problem.