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Alta hr searching for tracker

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‎03-15-2018 05:45

‎03-15-2018 05:45

My alta hr keeps looking for a tracker but it didn't come with one....am I missing something?

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3 REPLIES 3

‎03-18-2018 05:37

‎03-18-2018 05:37

Welcome to the Community @Brow2303! 

 

That sounds very strange.

 

Could you go a bit more in depth into what you are saying? Where exactly are you seeing the looking for tracker message? Could you take a picture of it and then post it here as a reply?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎03-18-2018 21:36

In response to LanuzaFitbit

‎03-18-2018 21:36

I'm not able to take a picture, but it appears at the bottom of my screen when I try to sync.
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‎03-19-2018 07:34

In response to Brow2303

‎03-19-2018 07:34

Hey @Brow2303.

 

Thanks for letting me know.

 

In that case, I'd like to ask you to please try these steps to get your Fitbit to setup correctly. Those steps should definitely help you out.

 

If you have any further questions, let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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