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Alta notification not showing text content

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My Alta vibrates when I recieve a msg but does not display the content. Help?!
I have a samsung s6 both phone and app up to date.
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@Kstar Welcome to the Fitbit Community! That is strange! Try restarting your Alta first (steps on @CindyFitbit's post). If still nothing try to re-do the process for call notifications. Turn them off and follow the instructions on the link on @SteveH's post.

 

Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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