Alta notification not showing text content - Fitbit Community

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Alta notification not showing text content

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Kstar

2 0 0

My Alta vibrates when I recieve a msg but does not display the content. Help?!
I have a samsung s6 both phone and app up to date.

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SantiR

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@Kstar Welcome to the Fitbit Community! That is strange! Try restarting your Alta first (steps on @CindyFitbit's post). If still nothing try to re-do the process for call notifications. Turn them off and follow the instructions on the link on @SteveH's post.

Let me know how it goes!

Santi | Community Moderator, Fitbit

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