10-04-2016 11:32 - edited 04-24-2017 13:30
10-04-2016 11:32 - edited 04-24-2017 13:30
Fitbit Update 04/24/2017: Hi everyone -- Our Android team appreciates everyone's feedback in this thread and are working to fully implement the new Android Dashboard in the upcoming 2.48 release.
I am closing this thread as all feedback has been captured and reviewed by our team. Thanks again for all of your constructive feedback as we continue to improve Fitbit products and services.
Fitbit Update 10/04/2016: Hello Android Community! Some of you may have took notice that your Fitbit app has updated and you now have the option to view the new Android Dashboard (see screenshot below).
The new Dashboard design for Android is currently only available to our external closed beta group. We currently have the beta group closed, but some of you old school Fitbit beta users, were able to get in before we closed the group to the public.
For those of you in the beta, feel free to share your feedback so I can pass it along. I will have a more concrete timeline of official release to share with everyone when I get a confirmed date. We're taking our time to make sure the features are all working up-to-par. Thank you in advance for the feedback!
11-25-2016 11:18 - edited 11-25-2016 11:32
11-25-2016 11:18 - edited 11-25-2016 11:32
11-25-2016 21:23
11-25-2016 21:23
11-26-2016 00:01
11-26-2016 00:01
11-26-2016 07:18
11-26-2016 07:18
I like the general look of it. However, if looking at a previous day, I would expect the tiles to show details of the previous day and not stay on the current day, for the purposes of quick comparison.
11-26-2016 07:26
11-26-2016 07:26
11-26-2016 17:58
11-26-2016 17:58
This is not ok. One app using 37% of my phone's battery over the course of a day is absolutely ridiculous. Others in this thread have complained about battery drain. And about steps not updating in the new dash (while still updating correctly in the "old" dashboard). And about the lack of detailed data for previous days. Every once in a while a fitbit rep will pop into this thread to reassure us that we'll learn to love the new bug-ridden software once we get used to it. Or that all of the problems are something we're doing wrong, even though none of the issues existed prior to this "upgrade."
I thought that Fitbit customer service was excellent up to this point, but if all of our very valid concerns continue to be minimized with no suggestions other than to just learn to love the new app, I think I will be leaving the Fitbit ecosystem for a more reliable hardware/software provider and will be advising my friends and family to do the same.
11-26-2016 18:05
11-26-2016 18:05
Then @cdbuzz and @back_recovery simply go to settings - advanced settings - switch to old dashboard
11-26-2016 19:52
11-26-2016 19:52
I am not seeing this problem with battery usage, @Justin_S. Mine shows very little battery drain on my HTC One phone (see screenshot below). I have All-Day Sync turned off, and I do not use notifications.
Several versions of the Android app ago, I had problems with high battery drain. I uninstalled the Fitbit app, turned off the phone, turned the phone back on, and re-installed the Fitbit app. That cleared the problem with the app.
11-26-2016 23:01 - edited 11-27-2016 11:16
11-26-2016 23:01 - edited 11-27-2016 11:16
@USAF-Larry, I appreciate you taking the time to respond, and please understand that my frustration is directed firmly towards fitbit and not the helpful users of this forum. I'm glad the app is working for you and the other fitbit users who are experiencing no issues. On the other hand, if this was broken across the board, it would probably be an easier fix to identify and a higher priority for Fitbit tech.
The days where the Fitbit app decides to use literally half of my phone's battery seem to coincide with the days where the app also shows that I have 200 steps at 8:00pm after walking around all day. This has happened maybe four times since the new dashboard was rolled out, as opposed to zero times during the past two years.
I'm using a Nexus 6p, stock, with Android 7.0 and Fitbit app version 2.38. None of the battery intensive settings in the app are turned on (although it would be nice to be able to use these features). The app has been deleted and reinstalled, the cache has been cleared, my Fitbit has been deleted and re-added, etc. All user-side troubleshooting steps have been done. Multiple times.
11-27-2016 12:22
11-27-2016 12:22
Don`t like the new one.
11-27-2016 13:21
11-27-2016 13:21
I love the new design! What don't you like about it, @SunsetRunner?
11-28-2016 12:24 - edited 11-28-2016 12:25
11-28-2016 12:24 - edited 11-28-2016 12:25
Just feeding back on my experience, again!
Since switching back to the old dash last week I notice I'm not using it like I used to. Having used both IOS then the Android Beta version of new dash for quite a while and finding it demotivating it seems I've lost the habit of regularly turning to my Fitbit to guide me. I used to love poring over my data and stats and looking for trends etc. not least because I work in research.
Maybe it says more about me than the app but it seems odd after 4+yrs to no longer really be invested in it.
Humans are strange
11-28-2016 12:45
11-28-2016 12:45
@Poo wrote:Maybe it says more about me than the app but it seems odd after 4+yrs to no longer really be invested in it.
That does seem strange, @Poo. I am finding just the opposite - since changing to the new screen design, I find myself using it more often. I can quickly open the app and see the current stats and then know what I need to do. I love the new dashboard!
11-28-2016 12:57
11-28-2016 12:57
11-28-2016 13:09 - edited 11-28-2016 13:14
11-28-2016 13:09 - edited 11-28-2016 13:14
11-28-2016 13:11
11-28-2016 13:11
11-28-2016 13:40
11-28-2016 13:40
I don't have a horse in the race, @Poo, but I don't worry as much about the history as I do the current stats - I know what I did yesterday and the day before, and the dashboard tells me what I need to do today. Tomorrow I will still remember what I did today. So, I haven't lost any functionality that keeps me from reaching my goals.
11-28-2016 13:58
11-28-2016 13:58
11-28-2016 14:52
11-28-2016 14:52
@Poo You're welcome!
@LesleyJW I appreciate you clarifying the details of your reading disability so I can make it clear to our design team. Thank you for sharing.
@back_recovery @cgbuzz You can temporarily switch back to the old Dashboard to see instant updates. To do so, follow these steps:
@SunsetRunner @Suzyqhahn @Justin_S @SunsetRunner @Cannonbrit Thank you so much for the feedback. I am adding it along with the rest of the feedback captured here and sharing it out to our design team. Thanks again.
@Justin_S If you're still experiencing battery drain issues with the app, I recommend getting in touch with our Support Team and explaining the details of your experience. I am confident that our team will be able to help diagnose what may be causing the issues with your app after taking a look at your back-end account information.
11-28-2016 14:52
11-28-2016 14:52