Android Notifications and Syncing Issues

[MattFitbit]

We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

[FreefallingG]

Force quit for the app on Android is in Settings. Go to settings, then
Apps, find Fitbit in the list of apps then tap Force Stop. I have not
deleted the app yet, hoping Fitbit fixes the software problem they keep
referencing.

[FreefallingG]

Force quit for the app on Android is in Settings. Go to settings, then Apps, find Fitbit in the list of apps then tap Force Stop. I have not deleted the app yet, hoping Fitbit fixes the software problem they keep referencing.

[SunsetRunner]

I re-booted my iPhone and everything works now.

[AlexVln]

Thanks, ir works for some time

[Awbrokamp]

I am also having trouble but I have an apply device. Stopped working on the 18 of June. 

[FreefallingG]

I tried that several times yesterday when the issue first arose. Nothing
seems to make any difference. Pretty frustrating, especially since it
seems they've been working on it for days now.

[TheEasterBunny]

Thanks for the tip. Sadly this did not work on my Samsung Note 10 and Versa. 

[MoonsFire]

No, a hard reset only works for the app, but NOT the connection itself.  Known issue.

[Cleanskin]

This did not work for me. When I scan for devices the Charge 4 shows up, but when I select it, my phone tells me " you need an app to access this device". Grrr!

[cleanheartihs3]

It says there’s a connection issue between the watch and my android. I have an iPhone. Why this message?

[sharwebb]

Mine acted fixed yesterday but to day  it is back to the same problem. This is so aggravating! I have a Versa and have enjoyed it for some time but this is making me very concerned about its reliability. 

[LyndaWood]

I have an Apple phone and cannot get weather app on fitbit to sync with my apple fitbit app.

[Phibster]

I did a hard reset because my battery drained too low and then the Fitbit
reconnected.

[cleanheartihs3]

Yes. I don’t have an android. Fixes?

Be blessed today and always!

[Chsieg]

Also received my luxe, however cannot get any notifications such as text...are you able to receive notifications?

[cleanheartihs3]

No. TouchScreen doesn't work

To God Be The Glory

Harvey Curry

[Misstiff81]

I ordered a new versa 2 hoping to fix the issue I will need a refund if these issues are not fixed because nothing they are recommending is working!!  I'm so frustrated 😤

[Misstiff81]

Mine has not synced for well over a week now dosent look like anyone is really working on this issue it is starting to get very frustrating 😤😤😤

[TheEasterBunny]

No.

[Patyjs]

I've tried everything. I finally unpaired my Versa from my Android phone and now the phone can't find it to pair again. It asks me if my Versa is powered on... It's been days!