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Android Notifications and Syncing Issues

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We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution. 

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1,037 REPLIES 1,037

Well so much for thinking Fitbit would fix this issue. I just downloaded the update to the app, and the app is still not finding my Fitbit so I can set it back up after I factory reset it

 

Moderator Edit: Word choice

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Yepp, notifications are working for me

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Downloaded - Installed-Working

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Got notifications working. Force quit app, cleared cache, then started app and waited for it to reconnect to my Sense. Now I'm getting all notifications.

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Still waiting for notification to update.

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You have checked manually for the update in the Play store?

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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Can you tell me what number the latest update is so I cam check if it's the latest version on my phone.Sent from my Galaxy
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All of a sudden the app was telling me to sync. So I did and it did and now I'm  back on. Let's hope this is a fix. No update though so it makes no sense. Stay tuned.....

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It is 3.43.1

Fitbit user since September 2019
Sense2 Sense, Charge3, Android, Windows
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It’s not working fir me and syncing my data from yesterday and today except my sleeping data for two nights. Anyone know why that wouldn’t sync too?

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I just hope that the fitbit app is working properly.

Thank you so very much:rainbow:

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Thanks..FIXED

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This is no longer temporary. My fitbit will not sync at all. Honestly, I brought this device for heart rate tracking due to a health concern and I no  longer can appease my gp with a simple graph. I have tried quite literally everything. I can not even return device. Please fix this !!! 

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Over a week has passed and no status update ...... Shame on Fitbit

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and why "solved-status" this is NOT SOLVED yet!!!

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I have this update 3.43.1 and still notifications are not working 

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android-app updates BUT IS NOT DO nothing.....still notifications not working!

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 it is so frustrating when you have a
smart watch that is not working properly and fitbit are not coming up with a solution.
I have updated everything with the latest updates and still notifications not working 😡

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It's still not working. Its been more than one week we are facing this issue. 

When this issue will resolve????

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Tried the force quit Fitbit app for my new Sense. Fitbit Android on my Motorola One 5G Ace, Android 10 OS.

 

Restart app, synch completes but after a short time start getting "experiencing synch problems.

 

Connected to 225MB 5GHz secure WiFi. Strong 5G cell network also at my location.

 

Update Sense reports up to date, no updates available. Metro by T-Mobile cell provider.

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