06-18-2021 16:54
06-18-2021 16:54
We are aware of an issue which may be impacting Android notifications and syncing. Our team is currently investigating and working on a fix. Thank you for your patience as we work to find a resolution.
Want to get more deep sleep? Join the discussion on our Sleep better forum.
Answered! Go to the Best Answer.
06-24-2021
17:22
- last edited on
06-25-2021
16:35
by
SilviaFitbit
06-24-2021
17:22
- last edited on
06-25-2021
16:35
by
SilviaFitbit
Well so much for thinking Fitbit would fix this issue. I just downloaded the update to the app, and the app is still not finding my Fitbit so I can set it back up after I factory reset it
Moderator Edit: Word choice
06-24-2021 17:31
06-24-2021 17:31
Yepp, notifications are working for me
06-24-2021 17:32
06-24-2021 17:32
Downloaded - Installed-Working
06-24-2021 18:06
06-24-2021 18:06
Got notifications working. Force quit app, cleared cache, then started app and waited for it to reconnect to my Sense. Now I'm getting all notifications.
06-24-2021 18:41
06-24-2021 18:41
Still waiting for notification to update.
06-24-2021 18:44
06-24-2021 18:44
You have checked manually for the update in the Play store?
06-24-2021 18:54
06-24-2021 18:54
06-24-2021 18:56
06-24-2021 18:56
All of a sudden the app was telling me to sync. So I did and it did and now I'm back on. Let's hope this is a fix. No update though so it makes no sense. Stay tuned.....
06-24-2021 18:56
06-24-2021 18:56
It is 3.43.1
06-24-2021 19:06
06-24-2021 19:06
It’s not working fir me and syncing my data from yesterday and today except my sleeping data for two nights. Anyone know why that wouldn’t sync too?
06-24-2021 19:16
06-24-2021 19:16
I just hope that the fitbit app is working properly.
Thank you so very much:rainbow:
06-24-2021 19:49
06-24-2021 20:22
06-24-2021 20:22
This is no longer temporary. My fitbit will not sync at all. Honestly, I brought this device for heart rate tracking due to a health concern and I no longer can appease my gp with a simple graph. I have tried quite literally everything. I can not even return device. Please fix this !!!
06-24-2021 22:39
06-24-2021 22:39
Over a week has passed and no status update ...... Shame on Fitbit
06-24-2021 22:44
06-24-2021 22:44
and why "solved-status" this is NOT SOLVED yet!!!
06-24-2021 23:07
06-24-2021 23:07
I have this update 3.43.1 and still notifications are not working
06-24-2021 23:11
06-24-2021 23:11
android-app updates BUT IS NOT DO nothing.....still notifications not working!
06-24-2021 23:17 - edited 06-24-2021 23:22
06-24-2021 23:17 - edited 06-24-2021 23:22
it is so frustrating when you have a
smart watch that is not working properly and fitbit are not coming up with a solution.
I have updated everything with the latest updates and still notifications not working 😡
06-24-2021 23:35
06-24-2021 23:35
It's still not working. Its been more than one week we are facing this issue.
When this issue will resolve????
06-25-2021 00:38
06-25-2021 00:38
Tried the force quit Fitbit app for my new Sense. Fitbit Android on my Motorola One 5G Ace, Android 10 OS.
Restart app, synch completes but after a short time start getting "experiencing synch problems.
Connected to 225MB 5GHz secure WiFi. Strong 5G cell network also at my location.
Update Sense reports up to date, no updates available. Metro by T-Mobile cell provider.