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Android app keeps having syncing errors for Charge HR

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‎09-26-2017 10:53

‎09-26-2017 10:53

My Fitbit charge HR keeps crashing on me, not sure how to fix this? 

Is it a problem with the app of with the fitbit?

 

Thanks in advance for any help received!

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‎09-27-2017 06:59 - edited ‎09-28-2017 08:25

‎09-27-2017 06:59 - edited ‎09-28-2017 08:25

Hi there @KDCross, good to see you around the Fitbit Community! It seems you are having syncing issues with your Charge HR, but I'm wondering when you mentioned is crashing the app on you, is an additional issue from the syncing problems?

 

Regarding syncing issues, please take a look at this post for more help: Having trouble syncing? (here's how to fix this).

 

Take care, I hope this information helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

View best answer in original post

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2 REPLIES 2

‎09-27-2017 06:59 - edited ‎09-28-2017 08:25

‎09-27-2017 06:59 - edited ‎09-28-2017 08:25

Hi there @KDCross, good to see you around the Fitbit Community! It seems you are having syncing issues with your Charge HR, but I'm wondering when you mentioned is crashing the app on you, is an additional issue from the syncing problems?

 

Regarding syncing issues, please take a look at this post for more help: Having trouble syncing? (here's how to fix this).

 

Take care, I hope this information helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer

‎09-28-2017 08:09

In response to RobertoME

‎09-28-2017 08:09

Thank you!

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